About Us | RND Softech

About RND Softech

About RND Softech
  • We are the world first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality service to the US, Canada and Australian market.

  • Our business model of facility based work environment helps us maintain our commitment to our clients. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs.

  • At RND Softech, customer satisfaction is a team effort. Every individual is aware of our quality policy and everyone work towards the single objective, "CUSTOMER SATISFACTION." The teams in production take responsibility of specific customer and their requirements.

Vision

"Pioneering the future of back-office excellence, where efficiency meets innovation"

Mission

"Transforming operations, enriching experiences, and exceeding expectations."

Our core values
People Focus
Integrity
Loyalty
Commitment
Empowerment

Quality and information security policy

"To provide our clients quality service on time, every time in each of our business units with an assurance that we will preserve the confidentiality, integrity and availability of information by applying suitable security control measures."
Quality Information Policy
  • Our aim is to achieve, sustain, and enhance customer satisfaction and all applicable statutory requirement by implementing, maintaining and continually improving the effectiveness of integrated quality and information security management system through teamwork and involvement of all members of our organization."

Company history

1999 - 2004


MoU signed for development of EMR software New Business.

Becomes the world's first ISO certified company for medical transcription.

Started Production. Participation in AHIMA show in Chicago.

Establishment in India. Started Training with CMTs from US

2005 - 2011


RND Softech Bio Biological Research and Testing Services.

New business: Insurance and Legal transcription.

Complete software automation of workflow including billing.

2012 - 2017


Finance and Accounting Services

e-commerce back office services

DME Staffing Solution Service

UK - SMB Back Office Operations

Inventory Transcription

2018 - 2023


HME Staffing Solution

Asset Management

Frequently asked questions

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

  • By outsourcing to RND Softech, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.

  • We are located in Southern part of India.

  • We follow US holidays.

  • Yes we are one ISO 9001, ISO 27001, HIPAA and SOC2 Certificates.

testimonial_image

testimonial_image
testimonial_image
RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.