Choose RND Softech as your BPO partner and let us handle the operational intricacies, allowing you to focus on shaping the future of education. Let's create a streamlined, efficient and student-centric environment for your institution.
What deliverables do RND Softech's mortgage back-office assistants offer?
Loan processing
- Loan Processing involves the particular handling and review of mortgage applications. This comprehensive procedure includes verifying borrower information, procuring credit reports, and carefully inspecting to ensure all necessary documentation is complete and accurate. This crucial step provides the smooth and efficient processing of loans, facilitating a seamless experience for lenders and borrowers.
Underwriting support
- Underwriting Support involves: Assisting underwriters in assessing borrower qualifications, Computation of debt-to-income ratios and Determining risk levels. This role is crucial in ensuring a thorough and accurate evaluation of loan applications. The support provided by individuals in this capacity aids underwriters in making informed decisions, ultimately contributing to effective risk management within the lending process.
Closing co-ordination
- Closing Coordination involves rewriting various stakeholders, such as title companies, attorneys and other relevant parties to facilitate a seamless transaction. This critical process ensures that all necessary documentation, legal requirements and financial arrangements are in place for the closing of a deal. By communicating with involved parties, closure coordination helps mitigate potential delays and discrepancies, ultimately contributing to a successful and efficient closing process.
Document management
- Document Management involves carefully organizing and overseeing all mortgage-related documents to uphold adherence to regulatory standards. This process ensures that records are efficiently managed and readily accessible when needed, streamlining operations and enhancing compliance measures.
Quality control
- Quality Control involves conducting audits and checks to observe internal policies and industry regulations strictly and recognized best practices. Through diligent examination and evaluation, Quality Control aims to maintain and enhance an organization's standard of products, services, or processes. It encompasses various measures to identify and rectify deviations from established standards, including inspections, tests and assessments. By consistently monitoring and enforcing quality standards, organizations can uphold reliability, consistency and customer satisfaction in their offerings.
Transcripts and records management
- Investor Reporting involves creating and delivering reports to investors who have acquired mortgage loans within the secondary market. This integral function ensures transparency and accountability in the financial landscape, allowing investors to stay informed about the performance and status of their mortgage investments. By meticulously preparing and submitting reports, financial institutions uphold their commitment to providing investors with accurate and timely information, fostering a relationship built on trust and collaboration. This practice meets regulatory requirements and enables investors to make informed decisions, ultimately contributing to the overall efficiency and integrity of the mortgage market.
Why choose RND Softech as your virtual mortgage back-office assistant?
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Experienced back-office team specializing in mortgage back-office support.
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Proven track record of delivering accurate and efficient services.
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Customized solutions tailored to meet specific client needs.
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Advanced technology infrastructure ensuring data security and confidentiality.
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Cost-effective services to optimize operational expenses.
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Dedicated professionals providing round-the-clock support in your time-zone.
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Compliance with industry regulations and standards.
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Seamless integration with existing mortgage systems and workflows.
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Streamlined processes to enhance productivity and turnaround time.
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Commitment to client satisfaction and long-term partnerships.
Frequently asked questions
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1.Why to choose RND Softech for outsourcing RTS work?
We have 10-year experience in Inventory Transcription, we have more than 140 clients in UK. We are available 365 days, 24/7 and we are able to deliver reports on time as per your required turnaround time.
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2.How well is RND Softechs's RTS team qualified for the project?
Our dedicated typing team is well experienced in Inventory Typing process and we have the full knowledge in major online inventory management platforms.
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3.How is Quality is measured in RTS at RND?
We do random audit internally to evaluate the quality of the reports and we have regular training / update sessions to maintain the quality.
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4.How effective is our service delivery process?
We can take rush orders without any prior notice and we can deliver the reports within 6 hours.
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5.What is cost of outsourcing RTS service?
Our price starts from £0.28 per recorded minute.
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6.What is your cost per report?
We charge per recorded minute for transcription and we can give discounts based on the volume commitment.
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7.What is your turnaround time in delivering a report?
Our turnaround time starts from 6 hours to 48 hours.
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8.How can I measure your quality and service level?
We are ready to give you 3 Free Trials to demonstrate our quality and turnaround.
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9.How best is your quality control?
We follow 2-tier method have well experienced typists having 5-year experience in inventory typing.
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10.Can I send my bookings any time?
We are available 24/7, 365 days.
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11.Do you have experience in typing online inventory platforms?
Yes, our team members are well aware of the inventory management platforms.Are you able to type all type of reports? - We can type all type of property inspections.
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12.How best is your data security?
We are an ISO certified company and we follow preventive measures like security guards, CCTV, alarms and access control systems and also we have NDA (A non-disclosure agreement) with our Team members to prevent our clients data security and confidentiality.
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13.Will you be able to process without prior notice?
Yes, you can send the jobs directly to our Admin Team without any prior notice.
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14.Are you able to transcribe all type of reports?
can transcribe all type of reports and also insert images.
